With school plans for the fall focused less on reopening and more on resuming remote learning, the mixed experience with online instruction from the spring offers many lessons for how district leaders can better prepare for this next go around. For Ryan Baker, an associate professor at the University of Pennsylvania and director of the Penn Center of Learning Analytics, there is one thing in particular he’d like school leaders to keep in mind: providing better tech support for students and families. “I was definitely the IT coordinator for my house,” says the father of three children ages 1, 9 and 11. “I definitely didn’t count on much tech support from my school district.” |