The Monroe Mobile Crises Team is a mobile psychiatric emergency team for individuals and families within Monroe County who are experiencing a crisis in mental health. Its services are designed to divert individuals who are not at risk of harming themselves, as well as their families, from the county’s psychiatric emergency departments. A team of mental health professionals go to the individual or family in their home, place of employment, school, etc. There are no age restrictions. Services provided include:
- Mobile crisis intervention/stabilization
- Mental health assessments
- Rapid linkage and/or re-linkage to treatment providers
- Interim/bridge mental health treatment
- Mental hygiene arrest
- Respite housing when available
- And more
Individuals and/or family members should only call Lifeline – (585) 275-5151 (instead of going to the Psych ED) if:
- The mental health crisis does not include suicidal risk
- The individual is willing to be seen in the community – either at home or a neutral location
- Additional support is needed to manage a crisis situation
- Referrals are needed or desired for services/supports in the community